At a time when many employees working in offices suffer from low morale and desire for several factors, a press report indicated that the Chinese branch of the Japanese company Canon has some new policies and tools to raise morale in its offices, as it installed “smile recognition” technology in Cameras that support artificial intelligence.
According to a report from the Financial Times, carried by a number of media outlets, Canon has devised a way to address the problem of morale in the workplace, as it installed cameras with “smile recognition” technology that supports artificial intelligence in the offices of its Chinese subsidiary, Canon Information Technology. And cameras only allow smiling workers to enter rooms or book meetings, ensuring that every employee is surely 100 percent happy all the time.
The Verge cited the Financial Times, which highlighted this frustrating tale of how Chinese companies monitor employees to an alarming degree with the help of artificial intelligence and algorithms. Companies monitor the software employees use on their computers to measure their productivity; using CCTV cameras to measure how long they are on their lunch break; And even track their movements outside the office using mobile apps.
The report adds that Canon Information Technology announced “smile recognition” cameras last year as part of its workplace management toolkit, but the technology doesn’t seem to get much attention. In fact, the fact that it went under the radar is a good example of how prevalent monitoring tools like this can be – and not just in China. As academic Nick Srnicek, King’s College London commented, “Workers are not being replaced by algorithms and artificial intelligence. Instead, management is somewhat enhanced by these technologies […] Technologies increase the pace of people who work. with machines rather than the other way around, just like what happened during the industrial revolution in the eighteenth century.”
News about this type of employee monitoring technology has raised a lot of concern in Western circles, but nevertheless, reports indicate that this type of practice is also common in the West. According to the Financial Times, countries such as the United States and the United Kingdom are themselves responsible for Such behavior, Amazon is notorious for putting every ounce of effort from warehouse workers at the expense of their health, and even ranking their productivity using algorithms before firing those at the bottom of the scale.